My First Wash

Our Lanudry Ninja picks up your laundry and dry cleaning.

  • After you have placed an order one of our background checked Ninja's arrives in the 1 hour slot you have specified.
  • Separate your clothes into separate groups:
    • a.) Dry cleaning
    • b.) Wash and iron
    • c.) Wash and fold
    • d.) Stained items
  • Our Lanudry Ninja will put these into seperate bags for transport to one of our Cape Town laundry services provider or dry cleaning services provider.
  • If you have any special instructions, use the provided area in the order form or let your Ninja know.

Get Neat takes care of your clothes.

  • We work with only the best Cape Town Laundry and dry cleaning service providers.
  • We have built in multiple layers of inspection to ensure high-quality.
  • Our Cape Town laundry service providers will split your washing, to make certain we do not have any colour runs.
  • There is no extra charge for split loads

A Ninja delivers your clean clothes.

  • Wash & Fold is delivered to you in 48 hours
  • You can pay your invoice with cash or with the super convenient SnapScan App. SnapScan?
  • After payment you can rate our service

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

Well first you will have to register. You can then schedule your first pickup on our app, www.getneat.co.za. If you have any special requests add them to the provided box. If you have any difficulties, feel free to e-mail us at help@getneat.co.za - our team is always happy to help!

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

Yes! You can expect a email reminder the morning of your scheduled pickup. You can always reply to our email if you have any questions or want to cancel the pickup!

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

Yes we will.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

No need to do this, we will do it for you.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

We will arrive during the time slot you specify. Our service hours on Monday, Wednesday, Friday 18:00 to 21:00 and Saturday, Sunday 09:00 to 12:00.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

The easiest way to set special instructions is on your order or you can tell your Ninja know.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

Yes, it is very useful for our cleaning partners to know the exact source of each stain, since the best treatment will vary by the type of stain and the fabric type. If you know the source of the stain, please let your Ninja know upon pickup, or include it in the special instructions box when you order.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

As soon as we receive your clothes we take it to our cleaning partner. Once your laundry is with our cleaning partner, they will complete an inventory and will prepare your laundry for cleaning.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

We will send you an invoice, and you will be able to pay on delivery.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

Currently we only offer SnapScan and cash on delivery. To make our laundry service even more convenient, we will soon be adding an auto-pay facility.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!